1. Legal information

In compliance with the duty of information established in Article 10 of Law 34/2002, on Information Society Services and Electronic Commerce, we inform you that the owner of the web domain www.juanacrespo.es, juanacrespo.com, www.donasemen.es y www.ovodonalos.es is BAMBÚ DE ROCA SL, whose identification and contact information are the following:

Owner: BAMBÚ DE ROCA SL

Address: Avenida General Avilés, 90. 46015 Valencia, Spain.

Tax identification number: B98691074

Email: info@juanacrespo.es

Telephone: 961042557

Registry data: Registered in the Mercantile Register of Valencia, Volume 9887, Folio 106, Sheet V-162708.

BAMBÚ DE ROCA SL is the parent company of the business group to which Equipo Médico Crespo Valencia SLU belongs with Tax identification number B56859432 and address at Avda. General Avilés, No. 90 Bajo 46015 Valencia and Local Office: Calle Llandells, 2-4 Bajo 12598 Peñíscola Castellón.

Telephone: 961042557 – Headquarters / 964489132 Peñíscola Office.

Email: lopd@juanacrespo.es

Contact our Data Protection Officer (DPO): dpo@juanacrespo.es

Registry data: Registered in the Mercantile Register of Valencia, Volume 11491, Folio 86, Sheet 215274.

Registered in the Autonomous Register of Health Centres, Services and Establishments of the Valencian Community Number 18344

2. Objective and scope

2.1. This legal notice establishes the general Terms and Conditions of use that regulate access, browsing and use of the website www.juanacrespo.es (hereafter referred to as ‘the website’), as well as the responsibilities that come from the use of its contents. In addition, the provision of certain services or activities on the website can also be subject to particular conditions that could establish that, where relevant, the general Terms and Conditions of use of this Legal Notice are substituted, added to and/or modified.

2.2. This website is a service that BAMBÚ DE ROCA SL makes available at internet users’ disposal to provide information. Relevant modifications to its design, configuration and content can be made at any time without prior notification.

2.3. Access and use of this website gives the visitor the condition of user and implicates his complete acceptance without any reservations, from this access and/or use of each and every condition of use that BAMBÚ DE ROCA SL includes in this legal notice, in the version published at the time of access. In this sense, the term user includes those who access, browse, and participate in the services and activities developed on the website.

2.4. The user is obliged to use the website correctly, in compliance with applicable laws, good faith, public order, use of traffic and this Legal Notice, liable to BAMBÚ DE ROCA SL and to third parties for any damages that could be caused as a result of a breach of this obligation.

3. Access and use of the website

3.1. Access to this website is free of charge and unlimited, apart from the cost to connect to the telecommunications network provided by the operator, contracted by each user.

3.2. The user is responsible for his use of the website. This responsibility extends to the registration that is necessary to access certain services or content.

The user undertakes to make appropriate, diligent, and lawful use of the contents and services that BAMBÚ DE ROCA SL offers through the website, which entails not using them to:

1. Using false identities, or assuming the identity of other users when using the website or its services.
2. Disseminate content or propaganda of a racist, xenophobic, pornographic nature, advocating terrorism or violating human rights.
3. Cause damage to the physical and logical systems of BAMBÚ DE ROCA SL., its suppliers or third parties, introduce computer viruses or any other physical and logical systems into the network that are likely to cause the aforementioned damage.
4. Attempt to access and, where relevant, use the email accounts of other user and modify or manipulate their messages.
5. Reproduce, copy, distribute, make available or in any other way publicly communicating, transforming, or modifying the content of the website, with commercial purposes, in any format and via any technological method without the prior and express authorisation of the owner of these rights.
6. Introduce or incorporate a corporate or own professional activity to the content and/or services on this website.
7. Violate any intellectual or industrial property rights derived from the content on the website.
8. Use this website, or the content and/or services obtained from it, to engage in activities contrary to the law, good faith, or public order.

3.3. BAMBÚ DE ROCA SL reserves the right to interrupt access to the website at any moment and without prior warning, as well as to interrupt the provision of any one or all services provided via the site, either for technical, security reasons or any other motive.

4. Personal data protection

4.1.- BAMBÚ DE ROCA SL is committed to processing personal data in a way that respects the rights of the data subjects, in compliance with current data protection legislation.

4.2.- In each data collection form existing on the website, data protection information is made permanently available to the user, relating to the identification of the person responsible for the treatment, the purposes of the treatment and the rights that can be exercised by the interested party, through a link to detailed data protection information included in the website’s privacy policy. Express acceptance by the user of the privacy policy by checking the corresponding box will be necessary for the form to be considered completed and to carry out the shipping process. The content of this privacy policy may be modified to adapt it to any potential changes to legislation, as well as to criteria and positions issued by the competent supervisory authorities.

4.3.- In the event that the user voluntarily completes any of the online data collection forms available on the website, the user undertakes to provide accurate and truthful data, as well as to notify BAMBÚ DE ROCA SL of any modification thereof. Unless otherwise indicated, the data requested in our formulas is necessary to process your request.

4.4.- If a user provides personal data of third parties, he is obliged to comply, in relation to said communication, with any obligations arising from the data protection regulations in force, and in particular the duties of legality of the processing and the duty of transparency with respect to the owner of the personal data in relation to the communication thereof to BAMBÚ DE ROCA SL, exonerating and holding it harmless from any liability.

4.5. Children younger than 14 years of age are not permitted to submit their data via the website. Prior express authorisation is required from their parent or guardian. In any case, this website is not aimed at minors.

5. Intellectual and industrial property

5.1.- BAMBÚ DE ROCA SL, by itself or as assignee, is the owner of all the intellectual and industrial property rights of this website, as well as the elements contained therein (by way of example, images, sound, audio, video, software, or texts; brands or logos, colour combinations, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), owned by BAMBÚ DE ROCA SL or its licensors. All rights reserved.

5.2.- The reproduction, distribution, transformation, and public communication, including the method of making it available, of all or part of the contents of the website for commercial purposes, on any medium and by any technical means, are expressly prohibited, without the prior and express authorization of BAMBÚ DE ROCA SL.

5.3.- The user agrees to respect the intellectual and industrial property rights owned by BAMBÚ DE ROCA SL. You will be able to view the elements of the website and even print, copy, and store them on the hard drive of your computer or on any other physical medium at all times, and whenever, solely, and exclusively, for your personal and private use. The user must refrain from deleting, altering, evading, or manipulating any protection device or security system that was installed on the website.

6. Responsibility and guarantee disclaimer

6.1. -The purpose of the content of this website is informative and aims to create a channel of communication with users. Its content does not represent exhaustive advice on these subjects. BAMBÚ DE ROCA SL cannot guarantee full and complete access to all content, not the completeness, correction, validity or updating, nor its suitability or usefulness for a specific purpose. To the extent permitted by law, BAMBÚ DE ROCA SL excludes any liability for damages of any kind derived from, but not limited to: errors or omissions to content, unavailability of the website, or the spreading of viruses or malicious/damaging programmes in the contents. However, BAMBÚ DE ROCA SL confirms they have adopted all necessary measures, within the scope of their possibilities and state of technology, to guarantee the functioning of the website and to prevent the existence and spreading of viruses and any other damaging components to users.

6.2.- BAMBÚ DE ROCA SL is not responsible for the use that the user makes of the services and contents of the website, nor for the opinions expressed by users through forums, chats, blogs, or other participation tools. The user recognises and accepts that the use of the website, as well as its services and content, must be made at his own exclusive risk and responsibility.

6.3.- The USER will be solely responsible for the contributions and comments made on this website, and other participation tools, BAMBÚ DE ROCA SL reserving the right to remove from it those that, at its discretion, are considered not appropriate for publication.

7. Links

7.1. When the website provides links or hyperlinks to other websites, BAMBÚ DE ROCA SL exercises no control over these sites and their content. Under no circumstances shall BAMBÚ DE ROCA SL assume responsibility for the content of these third party linked websites, nor shall it guarantee the technical availability, quality, reliability, accuracy, completeness, veracity, legality or validity of any material or information contained in any of these hyperlinks or other Internet sites. In this way, if users have firm knowledge of illicit activities taking place on these third party linked websites, they must communicate this immediately to BAMBÚ DE ROCA SL who will proceed to deactivate the links.

7.2. In addition, the inclusion of any type of link by BAMBÚ DE ROCA SL to other websites does not mean that there is any type of relationship, association, collaboration, or dependence between BAMBÚ DE ROCA SL and the owner of the third-party website.

8. Right of exclusion

8.1.- BAMBÚ DE ROCA SL reserves the right to deny or withdraw access to this website and/or its content or services offered on it, without the need to give prior warning to users who do not comply with these General Terms and Conditions of use, or any specific conditions that may be established.

9. General concepts

9.1. In the event of a discrepancy between what is established in these general conditions and the particular conditions of each specific service, the provisions of the latter will take precedence.

9.2. If any provision or content in this Legal Notice is declared completely or partially null or non-applicable, via a firm resolution from a competent Court or Tribunal, this nullity or non-application will not affect the remaining provisions in the conditions of use, that will retain their validity for all purposes.

9.3.- The execution or non-execution by BAMBÚ DE ROCA SL of any right or provision in these Terms and Conditions of use do not constitute a renouncement unless this has been recognised and agreed in writing.

9.4.- BAMBÚ DE ROCA SL may completely or partially modify these conditions at any time. These modifications will become effective as soon as they are published on this website.

10. Applicable law and jurisdiction

The relationship established between BAMBÚ DE ROCA SL and the user will be governed by the provisions of current Spanish regulations. For the resolution of any conflict and, unless otherwise provided by law, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of the City of Valencia.

Last update: 06 May 2024 12:22:30

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, concerning the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we hereby inform you about the processing of the personal data you provide to us via this website.

Who is the data controller for your personal data?

Company Name: Equipo Médico Crespo Valencia SLU

Tax Identification Number (CIF): B56859432

Head Office: Avda. General Avilés, No. 90, Ground Floor, 46015 Valencia

Branch: Calle Llandells, 2-4 Bajo 12598 Peñíscola, Castellón

Telephone: 961042557 Head office / 964489132 Peñíscola branch

Contact email: lopd@juanacrespo.es

Contact our Data Protection Officer (DPO): dpo@juanacrespo.es

Group parent company: BAMBÚ DE ROCA SL

Registered address: Avenida General Avilés, 90. 46015 Valencia, Spain.

Tax ID: B98691074

Email address: info@juanacrespo.es.

Telephone: 961042557

Registration details: Registered in the Valencia Commercial Register, Volume 9887, Folio 106, Page V-162708

The Group’s parent company will process data on behalf of its subsidiaries, as a data processor, where required for the provision of management services to them. Furthermore, within the framework of intra-group strategic decision-making, it may process data jointly with other subsidiaries, based on a legitimate corporate interest.

For what purpose will we process your personal data?

As a Contact: Your data will be used to respond to your requests for information on any aspect related to our services, including requests for quotes, arranging an initial visit with you, addressing any comments or suggestions, providing access to in-person or remote information events, and carrying out personalised follow-up on each case, all of which will be done via the contact section, online forms, WhatsApp Business, telephone or the email addresses listed on our website, thereby maintaining communication with you.

As a newsletter subscriber: Your personal data will be used to send you our newsletter containing information that may be of interest to you regarding our sector of activity, following your registration on the mailing list. We will also track the email marketing campaigns launched (emails opened, links clicked, via the email marketing provider).

As a social media follower: The data you have provided to the social media platform will be used to mutually follow each other’s accounts and to contact you via the chosen social media platform. We will manage communications through these platforms in accordance with the terms and conditions of each social media platform. You will always receive information via the social media platform in question and for as long as you remain a follower of the relevant account on that platform. Each of these social media platforms has its own terms and conditions, for which they are responsible, and they are entities separate from us

As a Job Applicant: Your personal data will be used for the purpose of conducting recruitment processes within our organisation and/or to add your CV to a job database if you so wish.

As a Donor: Your personal data will be used for the purpose of managing the donation of gametes, sperm and embryos.

As a Patient: Your personal data will be used for the purpose of managing specialised medical treatments and diagnostic tests related to gynaecology, assisted reproduction, fertility and donations, as well as the provision of healthcare treatments and healthcare systems and services, which will include private electronic prescriptions, the resulting financial and administrative management, and necessary communications with patients.

Ethics channel: Your personal data will be used for the purpose of managing the internal reporting channel, which is a communication channel enabling employees, suppliers, customers or other groups such as interns, volunteers, candidates, shareholders, etc. to report conduct which, by action or omission, may constitute breaches of EU law.

As a Customer: Your personal data will be used for the purpose of maintaining relationships of any kind with our customers as a result of the contractual/care relationship we have with them, for its formalisation, development, execution and termination, including commercial management (information and quotes), financial, administrative and tax management, quality management, and personalised service.

CCTV: Your image will be used to ensure the safety of property and people at the entrances to our premises.

What is the legal basis for processing your personal data?

As a Contact: Request for pre-contractual measures at the data subject’s request or Consent in accordance with Article 6(1)(b) and Article 6(1)(a) of the GDPR respectively

As a newsletter subscriber: Consent of the data subject (Article 6(1)(a) of the GDPR)

As a social media follower: Consent of the data subject (Article 6(1)(a) of the GDPR)

As a Job Applicant: Processing is necessary for the performance of a contract to which the data subject is party or for the implementation of pre-contractual measures at the data subject’s request in accordance with Article 6(1)(b) and Recital 44 of the GDPR. If you wish us to add your CV to our job bank, the legal basis will be the consent provided in accordance with Article 6(1)(b) of the GDPR.

As a Donor: Performance of a contract to which the data subject is party in accordance with Article 6(1)(b) of the GDPR in conjunction with Article 5(1) of Law 14/2006 of 26 May on assisted human reproduction techniques: “The donation of gametes and pre-embryos for the purposes authorised by this Act is a gratuitous, formal and confidential contract entered into between the donor and the authorised centre”.

By legal obligation in accordance with Article 6(1)(c) of the GDPR, as a consequence of this contractual/care relationship, the data controller is obliged to comply with specific sectoral regulations, which place particular emphasis on the processing of clinical records, their creation, preparation and retention: and other applicable national and regional legislation in force within the healthcare sectorAs a Patient: The processing of your personal data is primarily legitimised in accordance with Article 6.1(b) of the GDPR, as the processing is necessary for the performance of a contract to which the data subject is a party.

• Law 41/2002 of 14 November, the basic law regulating patient autonomy and rights and obligations regarding clinical information and documentation.
• Law 14/2006 on Assisted Reproductive Techniques

• Law 1/2003 of 28 January of the Regional Government of the Valencian Community on Patient Rights and Information.
• Royal Decree-Law 9/2014 of 4 July, establishing quality and safety standards for the donation, procurement, evaluation, processing, preservation, storage and distribution of human cells and tissues, and approving the coordination and operational standards for their use in humans.

Furthermore, the processing of your data falling within special categories (health, racial origin, sexual life and/or genetic data) is lawful pursuant to Article 9(2)(h) of the GDPR, as the processing is necessary for the purposes of preventive medicine, medical diagnosis, the provision of healthcare or treatment, or the management of healthcare systems and services.

Similarly, and in accordance with Article 6(1)(c) of the GDPR, the processing is also necessary for compliance with a legal obligation to which the controller is subject, specifically the obligation established by healthcare regulations to open, maintain and retain your clinical record, in relation to the following laws. You must take into account other possible, more exceptional grounds for lawfulness that may arise, such as that set out in Article 6(1)(d) of the GDPR for cases where processing is necessary to protect the vital interests of the data subject (communications to emergency services, anaesthetists, their GP or gynaecologist to provide information on treatments if necessary) or may arise in accordance with Article 6(1)(e) of the GDPR if such data processing were necessary for the performance of a task carried out in the public interest in the field of public health because it were requested of us by the competent authority.

• Law 41/2002 of 14 November, the basic law regulating patient autonomy and rights and obligations regarding clinical information and documentation.
• Law 14/2006 on Assisted Human Reproduction Techniques and other applicable national and regional legislation in the healthcare sector
• Royal Decree-Law 9/2014 of 4 July, establishing quality and safety standards for the donation, procurement, evaluation, processing, preservation, storage and distribution of human cells and tissues, and approving the coordination and operational standards for their use in humans.
• Law 1/2003 of 28 January of the Regional Government of the Valencian Community on Patients’ Rights and Information.
• Royal Decree 1718/2010 of 17 December on medical prescriptions and dispensing orders, implementing Articles 19.6, 77.6 and 8 of Law 29/2006 of 26 July on guarantees and the rational use of medicines and healthcare products.

Finally, we may only carry out certain data processing operations if you give us your express consent, which we will request on a case-by-case basis for each specific purpose and which will be explained to you at the time your data is collected.

Ethics Channel: The legal basis for the processing of your personal data is compliance with a legal obligation in accordance with Article 6(1)(c) of the GDPR in relation to Law 2/2023 of 20 February, regulating the protection of persons reporting regulatory infringements and the fight against corruption, Article 8 of Organic Law 3/2018 of 5 December, Article 11 of Organic Law 7/2021 of 26 May, and Articles 10 and 13 of Law 2/2023 of 20 February, regulating the protection of persons reporting regulatory infringements and the fight against corruption.

As a Customer:

Personal data is necessary for the performance of the contractual relationship established with customers in accordance with Article 6(1)(b) of the GDPR, the purpose of which is to give substance to and carry out that relationship (contracting, provision of the service, invoicing, collections and payments, accounting and taxation, etc.) As a result of the contractual relationship established with clients, the data controller has legal obligations in financial and tax matters arising from the following main regulations, which affect retention periods:Video surveillance: Your image is processed on the basis of a public interest (Article 6(1)(e)) to ensure the safety of property and persons in accordance with Law 5/2014 of 4 April on Private Security.

• Commercial Code of 1885
• Corporation Tax Act (Royal Decree-Law 4/2004 of 5 March) Article 133(1)
• Tax regulations
• General Tax Law 58/2003
• Article 24 of Royal Legislative Decree 1/2011 of 1 July, approving the revised text of the Audit Act.
• Royal Decree 1514/2007 of 16 November, approving the General Accounting Plan

How long will we retain your personal data?

As a Contact: Retained until the purpose has been fulfilled or until you withdraw your consent.

As a newsletter subscriber: Data will be retained until you withdraw your consent.

As a social media follower: Data will be retained until you withdraw your consent, stop following us or click ‘unlike’.

As a Candidate: Personal data will be retained for the duration of the selection process or, where applicable, until such a process takes place, and will be destroyed upon its completion unless you voluntarily choose to have your details included in our organisation’s job bank for future selections, in which case we will retain them until such a selection takes place or until you withdraw your consent.

As a Donor: Your personal data will be retained for the duration of the established relationship and, once this has ended, will be retained in a duly restricted manner in accordance with the statutory retention periods determined by national and/or regional health regulations, which may extend to 30 years pursuant to Article 33.6 of Royal Decree -Law 9/2014, of 4 July, which establishes the quality and safety standards for the donation, procurement, evaluation, processing, preservation, storage and distribution of human cells and tissues, and approves the coordination and operational standards for their use in humans.

As a Patient: Your personal data will be retained for the duration of the care relationship and, once this has ended, will be kept duly blocked in accordance with the statutory retention periods set out in national and/or regional health regulations; however, please note that it may be retained for as long as deemed beneficial to the patient, always at the discretion of medical staff and duly blocked.

Ethics Channel: Your personal data will be retained for a maximum of 3 months in accordance with Article 32.4 of Law 2/2023 of 20 February, and will be deleted or, where applicable, fully anonymised if retained to demonstrate the functioning of the system.

As a Customer: Your personal data will be retained for the duration of the established relationship and, once this has ended, will be retained in accordance with the statutory retention periods for financial and tax matters, which, depending on the type of document, may range from 4 to 10 years.

CCTV: Your personal data will be retained for a maximum period of 30 days, as specified in CCTV Instruction 1/2006 of 8 November issued by the Spanish Data Protection Agency.

Will we share your personal data?

As a Contact: Your personal data may be processed by third parties acting as data processors, such as HubSpot Inc. and WhatsApp Business, with whom we have standard data processing agreements and whose international data transfers are covered by adherence to the US-EU Data Privacy Framework, which guarantees an equivalent level of data protection.

As a newsletter subscriber: Your personal data for the purpose of sending the newsletter will be managed by our parent company, Bambú de Roca SL, which uses an external processor that also acts as a data processor in accordance with Article 28 of the GDPR and is a member of the Data Privacy Framework programme, which guarantees an equivalent level of protection between the US and the EU for international data transfers.

As a social media follower: Your personal data will not be disclosed unless required by law.

As a candidate: Your data will not be disclosed unless required by law or you have given your consent for such disclosure.

As a donor: Your data will not be disclosed unless required by law.

We inform you that on our parent company’s website, we use an external processor and maintain a purely informational communication channel (through which no specially protected data is processed) on WhatsApp Business, with whom we have standard data processing agreements and whose international data transfers are covered by adherence to the Data Privacy Framework programme between the US and Europe, which guarantees an equivalent level of data protection.

As a Patient, we may disclose your personal data:

In emergency situations and in the interests of your life, to the emergency medical services to facilitate your care, or to your GP or gynaecologist so that they may continue the prescribed treatment.

In the case of treatments requiring surgical assistance, your personal data will be processed by the team of external professionals responsible for anaesthesia, as this is necessary for the performance of their professional duties.

In certain cases, and provided you have been duly informed and have given your specific consent, we will recommend the transfer of your data to external professionals for specific treatments, primarily relating to the performance of specialised diagnostic tests and private electronic prescriptions.

Should you undergo surgery at a partner hospital (in our current case, Vithas 9 de Octubre Hospital in Valencia), the transfer of your personal data is justified by the healthcare-related contractual relationship we maintain under Article 6(1)(b) of the GDPR, and health data in accordance with Article 9(2)(h), as these are necessary for the provision of healthcare and the hospital forms part of such care.

In all cases, we consider that such transfers are necessary for your medical care and the proper conduct of your treatment.

Whistleblowing channel: As specified in Law 2/2023 of 20 February, regulating the protection of persons reporting regulatory breaches and combating corruption, your identity will in all cases be kept confidential and will not be disclosed to the persons to whom the reported facts relate or to third parties.

Disclosure to third parties shall be lawful where necessary for the adoption of corrective measures within the organisation or the processing of disciplinary or criminal proceedings, as applicable.

As a Customer we will transfer your data to:CCTV: In the event of a security incident, your data (image) may be transferred to the State Security Forces, Judges or Courts. SECURITY COMPANY: Feix Electronic, S.L. General Directorate of Security registration no. 2041

• TAX AUTHORITIES For the fulfilment of tax obligations
• BANKS, SAVINGS BANKS AND ONLINE PAYMENT PROVIDERS for the collection of fees for services rendered

The Group’s parent company will process data on behalf of its subsidiaries, as a data processor, where required for the provision of management services to them. Furthermore, within the framework of intra-group strategic decision-making, it may process data jointly with other subsidiaries, based on a legitimate corporate interest.

What rights do you have when you provide us with your personal data?

As a data subject, you have the rights of access, rectification, erasure, restriction and objection, which you may exercise by contacting the data controller via any means that provides a record of such a request at our postal or email address.

Where the processing is based on consent or is necessary for the performance of a contract or pre-contractual agreement and is carried out by automated means, you have the right to data portability, that is, to have your data provided to you in a structured, commonly used and machine-readable format, including the right to have it transmitted to a new data controller.

Any data subject may lodge a complaint with the competent Data Protection Supervisory Authority, particularly where they have not obtained a satisfactory response regarding the exercise of their rights; to do so, they should write to the Spanish Data Protection Agency at C/Jorge Juan no. 6, 28001 Madrid or via its website at www.aepd.es

We provide you with the various standard forms drawn up by the Spanish Data Protection Agency for requesting the exercise of rights, along with instructions on how to complete them.

• Exercise of the right of access.
• Exercising the right to rectification.
• Exercising the right to object.
• Exercising the right to restriction of processing.
• Exercising the right to erasure.
• Exercising the right not to be subject to individual automated decisions.
• Exercising the right to data portability

The ethics channel has restricted certain rights of data subjects, such as the right to block data and the right to object, as set out in Articles 32.4 and 31.4 respectively of Law 2/2023 of 20 February, regulating the protection of persons reporting regulatory infringements and combating corruption.

Last updated 21/04/2026